September 2006, Olten, Switzerland—Dionex Corporation is pleased to announce the establishment of the European Customer Support Center, an important resource for analytical chemists and chromatographers. Located at European headquarters—Dionex (Europe) Management AG in Olten, Switzerland—the new support center is part of the Dionex network of worldwide support centers. An important feature of the center is its state-of-the-art applications laboratory. Chemists in Europe can benefit from work at the laboratory to address challenging applications, receive training and support, and learn about innovative HPLC and IC solutions. The European Customer Support Center officially opened its doors on September 8, 2006, with Dionex customers, staff, business and press representatives, and officials from Switzerland and further afield attending. “The establishment of the European Customer Support Center is a significant achievement, demonstrating our commitment to support regional customers,” said René Trost, Dionex Vice President, European Sales & Service. “Our new state-of-the-art laboratory provides the European separation science community with a central location for our advanced training facilities and superior applications development capabilities.” “Bundling our applications and market competencies is essential to empower our customers in Europe,” added Dr. Dietrich Hauffe, Dionex VP, Corporate Marketing & Business Development. “Advancement of Dionex Corporation’s customer support is a priority in Europe, as well as North America and Asia.” Dionex Customer Support Centers have opened in Bannockburn, IL, Shanghai, China and Bangkok, Thailand. Dionex (NASDAQ:DNEX) is a global leader in the manufacturing and marketing of liquid chromatography and extraction systems, consumables, and software for chemical analysis. The Company's systems are used worldwide in environmental analysis and by the life sciences, chemical, petrochemical, food and beverage, power generation, and electronics industries. Our expertise in applications and instrumentation helps analytical scientists to evaluate and develop pharmaceuticals, establish environmental regulations, and produce better industrial products.
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